Panera Bread - Swampscott

Great except they vacuum under your feet then wash the floor while you eat??

Clean, well stocked bakery with deli sandwiches. Soups, salads, sandwiches and flatbreads. Bread is expensive, but well worth it. Pleasant staff.

Luan is savagely rude to customers; I've been here on many occasions and have seen on two separate occasions people walk away and leave the store due to his mistreatment. I've spoken with management and they said they can't talk about it. Would avoid the store in general (as I now do) but especially because of this particular employee who should not be facing customers.

Unfortunately we had to remove Panera from our list forever… It was not the first time that we didn’t like how they serve food, because every time, little by little it starting to get worse! We notice price increases and smaller portions, bad taste and overall experience! Today it was enough for us… After we made our order and waited for food we got cold pizza with burned bacon on top and had little ingredients, just to cover it a little, oatmeal that didn’t look fresh made (and I know what I’m talking about), sandwich with what knows what, because we know how it supposed to be and look! Ordered two drinks and had to ask for cups, and the lady acted when my husband asked for cups… We asked for refund after seeing “food”, and it took us a while and also unnecessary argument, because they were not shy to talk about us between each other… Also we brought everything back untouched but the lady said we have an attitude and was mad that we didn’t get cup? (it was forgotten on the table). So sad to see lack of respect and poor training, we saw how it was before, we live in the area and such changes affect us…

This is a great lunch place! Food is very good. We always soup and a