Five Guys - Swampscott

Best burgers and fries in the country. Awesome staff and great atmosphere. Professional people doing an incredible job even when their super busy. Always smiles on their faces.

You will love all the burgers with every topping you can think of. You will like having a tall bag of fries. The milkshake is almost good enough to stop in for by itself. It's the price that is gonna smack a bit.

Excellent cheeseburger, ready on time and great french fries.

Overall good store besides the dude outside named 'McLovin from Hawaii.

I am not one to go out of my way to post about personal experiences and write a review, but this was probably one of the worst experiences I have ever had at a food industry.My family and I were a party of 6 so I knew it was going to be a big order but right from the beginning we were 'greeted ' in a rude manner by the Manager, Yuleima. My mother was the first to order and Yuleima kept signing and rolling her eyes just simply from my mother ordering food. We are a very kind and understanding family but this felt very unnecessary. It mad the whole experience not great from the beginning. We then got to my brother in law who was trying to order and he repeated multiple times no mushrooms on his order and Yuleima repeated it back in a rude tone. We also ordered 3 milkshakes after all of our orders.Once we received everything, we noticed that there was mushrooms on the burgers that were suppose to be without, we did not say anything about it since it was not a big deal. Though, we found we were missing one of your milkshakes so we asked to receive the 3rd we talked to another worker there about making us a 3rd milkshake and they gave us a little bit of a hard time but we provided proof of ordering a 3rd shake. We received it, but a few minutes later Yuleima came over to where we were sitting and started causing us of trying to get a free milkshake after we had provided proof and paid for everything. This was very uncalled for as we were just trying to enjoy our time together as a family. She not only accused us, but even after we provided proof of the order we did not even receive a 'thank you for the explanation ' as soon as she found she made a mistake she just walked away.I then decided to confront her and acknowledge that this was a very rude thing to do considering we had family form out of town visiting and that we did not even mention anything about her messing up our order. At the end of my conversation with Yuleima all I asked for was an apology and she started speaking in Spanish and eventually said, Okay, whatever .Worst experience from a food restaurant, and I would never go back to this place ever again. I hope this does not happen to anyone else that goes there, but to be treated this way from there manager is uncalled for.