20320 - Susitna

Around 7:20, my husband went back to our room to grab our bags. While he was away, we were informed that the toaster had broken down. Unfortunately, our food didn't arrive until 7:40 am, and to make matters worse, my skillet came out after the pancakes. The server expressed hope that our bus would wait for us. In the end, we took our food to go. Another group received a bag of fruit and muffins since the kitchen recognized they would not get served in time. I also noticed other guests taking their meals with them on our tour. A utensil would have been appreciated as well. I’d like to extend my thanks to Rachel, who kindly refilled my drink when our server did not. She and the cheerful greeters contributed to the restaurant earning an extra star in my review! Based on what I overheard, this isn’t an isolated incident for this restaurant, which left me quite disappointed.

I didn't have a great experience at this restaurant. While the server was attentive, they weren't very helpful, unable to answer any questions we had. They also brought us the wrong soup and carelessly tossed the silverware on the table while serving our food. The utensils were dirty, covered in fingerprints. On a positive note, the crab artichoke dip and the burger were both enjoyable. However, some members of our party ordered the grilled salmon on salad, and it was so overcooked that it was difficult to cut. The children's salmon was also very tough and came in a surprisingly small portion—$12 for a kid's salmon with veggies, while adding salmon to a salad was only $5, yet the salad portion was twice the size of the kids' serving. There are definitely better dining options available at the resort or in town.