Las Fuentes Mexican Grill - Surprise

Worst experience and overall horrible staff on duty. First off I dont know how or why you wouldn't have meat cooking when you know its dinner time and have to twll people its going to be 20 minutes to make it. Second you have 1 of the emplo3 arguing with a customer about the portion of meat which in my opinion was ridiculously under portioned which i agreed with the other customer who was complaining about it because they did the same thing to me and still expected me to pay full price for a half portion of meat that they failed to have ready for a dinner time order. I think new management is required at this location along with some customer service refresher courses for the employees because within a matter of 5 minutes they have 2 very unhappy customers because of their inadequate customer service skills.

I had stopped going since their shut down, honestly was afraid to go back. My niece wanted to go so I did, the food was delicious service was good. The person who helped me gave me the wrong meat but the next person fixed it right away.

I had a terrible experience at this restaurant. I ordered a steak with just a few toppings, but they filled the entire bowl with rice instead. When I asked them to bring the meat, they acted shocked and accused me of being unreasonable. The tables were in disarray, and the small portion of steak I received was awful. This was nothing like my previous experiences at Chipotle; I'd rate this one at about 0.5 out of 10.

Came at 9 o'clock and there were no other customers in the line. They said steak would be ready in 12 minutes, so we waited. when we had ordered, they gave me the steak at the lower edge of the dose, while they can see the cook literally cutting the fresh hot steak that I wait behind the servers. Why are they telling me to wait when they had steaks that they wanted to give me anyway when they promised something wrong? the answer I received was necessary to ensure that there are still a few left for the rest of the night. it should be 4 ounces of meat per serving.

The burrito and the burrito bowl were incredible! I had the double garlic guajillo steak in my burrito, along with brown rice, pinto beans, grilled vegetables, pico de gallo, guacamole, a tangy sauce, cheese, and some queso blanco on the side. The burrito was massive, but it was so delicious! This was my first time at this place, and it exceeded my expectations compared to Chipotle. The staff was very friendly and quick! I will definitely be coming back!