Dunkin' - Sunrise

Very nice place to enjoy a fresh cup of coffee. Clean and appealing. Excellent customer

Every time I visit, I always have a positive experience. I bought two and a half dozen donuts to celebrate my son's birthday at school. Despite some miscommunication regarding my identity and pick-up time, my order was completed on schedule. They were eager to assist and very patient with me. Many thanks to all of you!

I called to complain about my coffee being wrong today but your number does not work! Young man at the register made my coffee with no sugar at all. I didn't realize till I get to the office. ?

Theres a young guy working there, dark short hair. He messes up our order every single time. 5 times in a row now, we leave if we see him there.

We got coffee and sandwiches here on the way to markham park across the street. When we got to the park, the coffee immediately spilled Before we even put the straw in. And on the sandwiches they didn't even melt the cheese. If it wasn't for the sandwiches, we wouldn't have asked for another coffee. However, since they messed up on the sandwiches as well we went back to the store and try to get another. Jose, the manager told us that Since we had already left the store it doesn't matter if it spilled Even though we took a picture of the coffee (attached) and showed it to him. And he said this after the batista had already told us she would make us another one. The barista did a great job. However the manager jose needs to have a lesson in customer service.