Chipotle Mexican Grill - Sunnyvale

Constantly out of things due to poor preparation/training.

This has been the worst chipotle I have been to! The chicken was cold and soggy, beans were watery and everything was half the normal portion. The place itself was so dirty with trash bins overflowing. No ice on the soda machine!

Last time I went, they were out of sour cream and then today they were out of corn. I’m not sure how this happens here because it rarely happens at other locations. Also attaching a picture of my guac here… if you charge $3 for guac I expect it to actually be full…

The worst service I have ever incurred at this location burrito bowl was half of its normal size, the ice machine was broken, and customer service was non existent. Every table in the dining room was dirty. I will never return to this location food was cold too!

There have been many times where I have come to this location and there is one person making the food and working the cash register. Employees after checking out a customer at the register do not change their gloves.