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Contribuiți la feedbackLove this place; Visiting the Spa is always a great idea in this tropical oasis.
Hands down one of the best beach resorts that I have ever experienced! The entire stay was a breath of fresh air. The attentive staff made the stay easy and enjoyable. I’ll definitely be coming back for my future trips to Sunny Isles Beach, Florida.
I deliver to this place on a regular basis. Doing business with them is hassle-free for me because they are well organized. My guess is that guests' experience is even better.?
This was, by far, the most exceptional stay we’ve ever had for our family. The attention to detail at every moment was so amazing and they ability to both anticipate what you need and give little surprises along the way we’re unmatched.For example, we arrived to chocolate covered strawberries and a beautiful note in our room for our anniversary as well as chocolate chip cookies, and a sand pail and shovel for the kids. Our second day we came back after a day of pool and beach to the cutest teddy bears with Acqualina robes for the kids.The pool and beach were gorgeous with both kids and adults only pools that were pristinely clean, super comfortable chairs, and excellent food and drink service. The kids club was also so excellent with both kids asking to go back every day.The breakfast and Ke-Uh restaurant for dinner was beyond delicious. Every person we encountered throughout was so helpful from dining, valet, reception (Erica) to Alisa (manager) and Brandon (pool manager) to Christian at the concierge and so many many more!The spa is also magical and the steam room was just so beautiful. I could go on and on but if you want impressive service, gorgeous beaches and pools, and excellent dining, this is the way!
My wife and I spent a week here for our babymoon and had a wonderful time. During our stay, we rented a cabana at the adult pool, did the Ultimate Royal Spa Suite treatment package, and rented an aquabed on the beach. We also ate at each of the restaurants on property (Il Mulino twice because it was so good). We received truly outstanding service at all points during our stay. Of particular note, various members of the staff actually greeted me by name (and even pronounced it correctly) days after our previous interaction. Special recognition to Adriana and Ricardo for their exceptional service at the adult pool and Marcelo at the front desk for being so accommodating. I look forward to returning to this hotel in the future.