Pizza Bella - Sunderland

I waited two hours for my food, only to be informed that my order was lost and subsequently canceled. I will not be ordering from here again. Overall rating: 0/10. Service: Takeout. Meal type: Other. Food rating: 1. Service rating: 1. Atmosphere rating: 1.

I usually don’t leave negative reviews, but my recent experience was disappointing. When I ordered a free garlic bread, I expected to receive it as part of the deal. Instead, I was informed that it didn’t come, and when I inquired about it, I was told that it was because I spent just 10p. I then asked to pay for one, but they said it would take an hour to arrive, even though they knew it was for a child. It would have been better if they had informed me of this situation when I placed the order. It’s tough to explain to an 8-year-old that the food they have been waiting over an hour for isn’t coming unless we wait even longer. Plus, I noticed there aren’t any positive ratings on this page. I wouldn’t bother with this place.

I will never order pizza from here again. It was absolutely disgusting.

The service was lovely and friendly, and the food was delicious! xx

I received the wrong pizza and had to wait over an hour. I wouldn't recommend this place.