Papa Johns Pizza - Sumter

One of the better pizza places in the sumter area. Always fresh and on time when promised. Usually every other week we get papa johns and haven't been disappointed. Friendly

They were very nice and accommodating. There was a problem with ordering, but once we figured it out and corrected the problem they made our order very quickly.

By far worst service ever given made the wrong pizza and manager stated that there was nothing she could do to fix the problem. The whole time while she and another employee the guy who made the pizza wrong were laughing along with another customer about the fact they weren't going to correct their mistake. Do not recommend this location due to poor management and customer service skills

If there was something less than a zero, they would've gotten that. Service was awful and food was not up to par. I was not greeted, very little communication coming from employee, looked like they didn't want to be there, 2 pizzas were doughy, 1 pizza was an oval, all pizzas were more like thin crusts than normal hand tossed and the cheese sticks looked rough. Employee placed the order on the counter and walked away. I had to tell them I ordered 8 extra pizza sauce. The other Papa Johns in town seems to be run a lot better. Avoid this one at all costs.

This location has repeatedly canceled orders placed online. All you get is an email that your order is canceled. I have been a fairly regular customer and generous tipper. I’ll take my business elsewhere. Tired of the inconvenience.