Chili's Grill - Sumter

Went in and placed my order with Awesome young lady named Amber she gave Fast Courtesy and Professional Service all with a Smile. Burgers were cooked to profession took off a star because not a pickle fan and mine had those and American cheese instead of Swiss will return again it

Awesome staff and management cook food with love and care keep up the great

Sorry to say i’m done with ALL Chili’s. I’ve had bad experiences the last 3 locations including this one. I travel a lot for business, at the end of the day i like to go to the bar order a beer and order a to go dinner, i ask to pay when ordering so i dont wait to pay while my food is getting cold. I’ve had the bartenders ignore this and i can’t get their attn when my food comes and end up with a cold dinner. At another location i get back to my hotel only to not have plastic ware to eat with, ive thrown away meals because the Chili’s was a 20 min. Drive close to my job but not hotel. At this location Sumter i asked for a menu and a beer rec’d the menu and watched as the bartender asked the next 2 people to arrive what they wanted to drink while i couldn’t get his attn. Bar staff needs a lot of training, there seems to be a lack at each location i’ve been to this year. It’s a shame there are a few items on their menu i enjoy when i can get it warm and with utensils to eat it with. As a note in several locations the Chili’s has been surrounded by hotels yet they dont think to include plastic ware to eat your meal with.

I ordered the steak and shrimp fajitas the steak was too tough I could not eat it. I had to chew it like a hundred times to break it down so I stopped eating the steak and just ate the shrimp. Other than that the food was

Ordered nachos. Wasn't what I expected. Looked like a child's portion, but at a king sized price.Wheelchair accessibility: Parking