Domino's Pizza - Summerville

Wow. Words can hardly describe what poor customer service this store has. Online Order was incorrect. Called the store and had them send a replacement pizza. Followed up 1 hour later and was told pizza is on the way. Called and talked to the manageranother hour later and was told the pizza was never made. Completely poor customer service coupled with being lied to twice.

This place needs a negative rating !!! I spent, in total, over 30 minutes trying to get someone on the phone after my pizza was delivered. Nothing. Nobody answered. My pizza came in 2 seperate medium boxes, I ordered a large, I wanted it given to meproperly, worthy of the $38 I just spent. Then, it had no sauce, either side. Seriously !!!!! You are horrible !!! I will neverwaste my time or my hard earned money on your sloppy handy work ever again. I want my money back !!!

It seems like this location has gone downhill. We have been ordering from this location for nearly 20 years and we used to love it! It is very difficult to get anyone to answer the phone to place an order and my address does not show up for onlineordering. I often have to sit on hold for several (up to 30) minutes waiting for someone to answer. The quality of the food hasbeen subpar at times. I really hope that things improve because if I was reviewing this location's current status I would onlygive 2 stars.

Did car pick up. Pulled up and turned on hazard lights. Rolled window down. App said two minutes. Never got my pizza. Timer stopped claiming pizza had been ?delivered?. It?s not much of a two minute guarantee if you put delivered when the pizza isstill on the shelf. After six minutes I went inside to get it. Employees were incredibly rude and claimed they ?couldn?t see? mycar- again parked right outside with hazard lights on. Considering they had to go get my pizza from the regular pick up counterI?m doubtful they even tried.

I always get a medium with extra cheese and sauce extra onion and mushrooms and Buffalo chicken bites with extra ranch on the side- they food is always hot when it arrives, accurate and taste delicious and Landon has been delivering the last threepizzas/ pleasant and fast! Good food, friendly delivery guy! Perfectly run dominos here!