Umai Sushi - Sudbury

The positive aspects of this restaurant include the tasteful decor reminiscent of reputable sushi restaurants in Toronto and generally good service, albeit slightly awkward at times.

The restaurant staff was very friendly and provided excellent service, but unfortunately, the food was not up to par. I even found random grains of rice in my seaweed salad.

I used to love the food and service at this place, but that was back in 2010-2011. Nowadays, it's inconsistent.

I have to say, in 17 years of enjoying sushi across continents, this is the worst I've ever experienced in the world! The waitress was very unknowlegable about the menu. In her lack of competency, I had to speak to the chef ; however, his english wasn't that great, so I felt it was pointless....the meal was the worse presented. I'm no sushi chef, however I know I would have done better even on my worst day ! I would have rated this restaurant zero stars if I could. Thanks Umai for taking the wooden spoon (connotation in Australian English for coming last in the race!)

Had lunch here yesterday with a friend. He ordered a glass of ice tea and a glass of water, she looked at me and I said 'Make it two please'. I guess that was confusing and not very clear. He got his two beverages, I got a glass of water. After 25 mins of waiting she wandered by to take our order and had very limited knowledge of what she could do for substituting items. When the order was finally placed it arrived fairly quickly. I asked for another bowl of wasabi and pickled ginger, we got the bowl but it was empty.No worries though, I can find better service elsewhere.