Firehouse Subs Strongsville

This is likely my second favorite sandwich shop. The sandwiches are excellent, and it’s a family-friendly place. The only area that could use improvement is the service, which wasn't the friendliest—though it may have just been an off day. Regardless, the taste and presentation of the food are superb, and the quality is consistently high at a reasonable price.

I recently visited and found that the meat portions here are very small, and the toppings are incredibly skimpy. It’s quite embarrassing, and it’s no surprise that the place is so empty. If it weren't for the pastrami, I would completely avoid this restaurant. The portions are really stingy, though the pastrami does taste good—if you don’t mind feeling a bit cheated. I ordered a 9-inch sandwich and got just two pieces of pastrami and two pieces of corned beef, which was disappointing. Overall, the experience was lackluster.

Great customer service from the staff everytime that I visit. Enjoy all the different sandwiches that they have to offer

Unfortunately this location doesn't honor Firehouse Subs special promotions or coupons

I am only giving it 3 stars because no one answers when I attempt to call ahead to the Strongsville, OH location. Otherwise, this would be a 4 because they always forget the pickle too. I prefer to order ahead to spend less time in the store and for the sake of the order being ready more quickly. The girls working the store were notified that I attempted to call multiple times and they did not say a word. Luckily, I have always had great food here and the staff has always been friendly and helpful aside from this experience and my pickle experience.