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Contribuiți la feedbackMet a friend for lunch today and found our visit disappointing. There seems to be less and less choice on menu each time we come. My friend ordered a toastie and I ordered a jacket potato with tuna mayo. I was surprised at the price of £7.95 just for a plain jacket potato with an extra £1 for tuna mayo. We were told there was a delay of about 40 minutes when ordering food which we said was fine even though there were still plenty of empty tables. An hour later, we were still waiting and noticed that two other tables that had arrived after us were served their food before us. We usually share a portion of chips which have been lovely in the past but these have now been removed from the menu. When our food finally arrived, I was shocked at how little was on my plate. The ‘dressed side salad’ that I was expecting could not even be described as a garnish. I felt they could have put a few crisps on the plate to make it look more. We did mention it to staff before we left. Unfortunately, we won’t be rushing back.
My friend and I booked an Afternoon Tea Would thoroughly recommend, the food was so fresh , homemade and truly delicious The service was excellent and all round excellent value for money
We ordered four bacon/sausage baps for the four of us. Was asked where we were seated and pointed to the area we would go. Meantime whilst our server was watching and listening to his colleague, our table was given to someone else who entered after us. We were then told we could sit outside instead (not ideal when cold and wet) but we said fine. We sat outside for 55mins waiting for four bacon/sausage baps, the coffee order was delivered incorrectly too and despite a couple of polite prompts/reminders the staff attitude was clueless, rude and just Well we are busy . If you can serve more than 20 people in a timely manner with courtesy then maybe you are in the wrong business!
4th time we have been to this awesome little gem. The breakfasts are always a winner have never failed to deliver. Wonderful staff, great food, lovely atmosphere and very reasonably priced definitely a go to for a decent full English!
Our initial ‘discovery’ of this cafe made us very happy as their vegetarian provision for breakfast appeared well thought out with meat-free alternatives for a bacon and sausage sandwich/bap. On our second visit, we were told they had ‘run out’ of the vegan bacon so we had vegan sausage instead. On questioning the new manager we were told they don’t get much call for the meat free menu (despite us during our hour-long visit seeing three groups ask for vegetarian and being denied). Our last visit was a total shambles with both vegan bacon and sausages being unavailable. When pressed, staff confessed the menus were changing (due to new owners) and it was highly likely that these options would no longer be available. On our last visit (and it will be our last) we saw a further two customers ask for meat-free only to be disappointed. I am dismayed at the willingness of this place to dismiss the “meatless-pound” given the economy we are in. Service here is good although we have experienced long cue waits due to (I suspect) a new till system requiring 5 members of staff to resolve. Staff are pleasant and approachable and the food is lovely.