Potbelly - Stones Corner Australia

Service was awful, employees looked at me like I was some type of burden or problem, they placed ingredients directly on a scale no protection or tray makes me worry about what kinda of standards are held in the prep area. Food taste like cardboard and whole process was slow even though I was only on in line. Awful place recommend never come here.

Ordered online, and didn't have the option to add an ingredient i wanted, wrote it down on notes and they just didnt add it, i asked if they could do it, and they said not right now, gave me the wrong sandwich size too, came back to get a new one and they did have the ingredients, didnt even offer to give my money back or anything, bad customer service.

Stopped by Potbelly's for a quick lunch, marking my return after about 8 years, and it was quite enjoyable. They offer skinny, original, and big subs, though unfortunately, there wasn't a display showing all three options. It got a bit confusing when I asked to see what a skinny sub looks like, and the sandwich maker mentioned they didn't have one on display. As he described it, it seemed like the original sub was cut vertically, but in reality, it's made to be 5 inches long. We ended up ordering a skinny Italian sub, a meatball sub, soup and drinks, and chips—all of which tasted great. The staff was friendly, the service was fast, and both the restaurant and bathroom were clean. There are plenty of windows letting in natural light and offering an amazing view of Broadway Street.

Ordered thru Uber eats, the sandwiches had no mayo lettuce tomato cheese, when I called the manager said that's the way it was done on the order, but on Uber eats I added all of those items, he put me on hold for a very long time saying he had a long line, I finally hung for being on hold to long, I still like the place, but this time it wasn't good.

Very displeased with my sandwich . I am in the parking lot with a soggy sandwich because they would not get the online orders out in a timely manner. My sandwich was toasted, and it is not even warm anymore?. The person running the cash register on 2/15/24 was rude. I approached him to ask what was going on with the online orders because they had a stack of sandwiches just sitting there... he ignored me and walked away and continued taking walk-up orders.. very unprofessional. My sandwich is ruined!! And I'm going to be hungry!! I want a refund or another sandwich!!!