Dickey's Barbecue Pit - Stone Mountain

The brisket was my favorite. The customer service was great, I really enjoyed my experience. I’m definitely coming back.

Been meaning to try it this place and went it for today. Had it delivered and even via delivery the food was pretty fresh and tasty. We were missing a part of our order but honestly, the quality made up for it. Brisket was very good. Sausage was excellent. Sides were pretty good too. Will probably hit it again.

My ribs were delicious and easily came off the bone, fries were crispy and that spicy bbq sauce was AMAZING.

This review isn’t per se on the Food because I’ve had it several times and I’ve always enjoyed the food at this location. I spoke with someone on July 10, 2023, after I placed the order online just to get to the location and see that it was closed. The owner was inside so I called she told me that they would get my money back and call Corporate at that time. I still haven’t received my money. I’ve been trying to speak with Corporate. They won’t call me back after leaving my name, number and email address. I have no way of getting my money back. Does anyone have a way of getting in touch with anybody so I can get my money back? HELP PLEASE!

This location does not value customers. They expect YOU to spend your time handling a dispute between them and Groupon.I purchased my Groupon Sept 2022 for dinner that night. I called to order. I was rudely told I could not order over the phone. It was so rude, I called Groupon immediately for a refund. I was informed Dickey's Groupons were non refundable.Jan 1, 2023 after a two hour flight and hungry, I decided to stop at Dickey's on my way home. Imagine my surprise when on the door it indicated, Groupons are not accepted at this location. It is the only location for this Groupon, the address is correct.I go in and ask for a manager. I ask her to explain the sign about no Groupons accepted. She claims that Groupon has been running this coupon for two years without their permission. The manager claims that they have done so much to get Groupon to stop. I told her how Groupon told me it is non refundable. She politely told me it was my responsibility to get Groupon to refund my money. Dickey's because of this location has lost me as a customer before I was even a customer.As a small business owner, I would never have a customer be inconvenienced by fighting my battles. If they needed to take legal action, that's what they should have done in these two years. I suspect there is more to the story. It will make them lose customers especially for those like me that are spreading the word.While Dickey's has lost my business, Groupon not yet. I explained the situation to the Groupon representative. He has escalated the trouble ticket. I will see how Groupon handles now that they know the details.UPDATE: Groupon have me a credit on my account.