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Contribuiți la feedbackI have been to the Trentham Lakes Restaurant several times, and been satisfied with the service and food at those times. Last night Tuesday 5th March seems to have been a mixed bag. On arrival I waited at the reception desk several minutes before one of the servers approached. She could not find my name on the bookings on the computer and suggested I may have booked at the other Restaurant in Trentham. A second server took over then found my reservation took me to my table, where my two guests were already sitting having arrived earlier. The server dealing with our table was great. Very polite and helpful. The food was good as usual but the baked potatoes dish we all ordered was not available after we placed the order. So we had to substitute baked potatoes for Fries Mashed potatoes. (Note this was 7 p.m. in the evening, not the end of the night). The salad bar seemed sparser than usual with no sweetcorn. Otherwise the food was tasty our dedicated server was good.
We had a nice experience at Harvester, Trentham Lakes. The place was cosy and welcoming as far as the ambience went. They did not have a couple of things that we wanted, such as the Mac and cheese and sweet potatoes. However, the portions were fair for what we paid and it tasted good. The service was efficient rather than warm. I would dine here again as it was a positive experience.
We decided at the last minute to head out for breakfast and managed to book a table. We were slightly early but were seated immediately. Unfortunately, no decaffeinated tea is available, but the decaffeinated coffee was good. A mistake was made on my meal but it was rectified within moments and the food was really great.
We attended to celebrate my Daughter birthday; everyone enjoyed their visit. Food was good and served promptly by caring staff. Many thanks.
My family was served by hollie very nice and polite we enjoyed our meal which was cooked the way we liked it by Karl. I would like to say a big thank you for making our night enjoyable even though it was busy due to there being a football match on.