The Ship Redmarshall - Stockton-on-Tees

"The Premier Inn was exactly as expected - clean, comfortable, and a good value for the money. There were a couple of minor issues, such as low water pressure in the shower and a loud noise from the cold tap, that were not up to the usual standard. However, the staff were friendly and helpful as always. Thank you to the team for making our stay relaxing and stress-free."

I strongly advise against visiting this pub. The parmos are overpriced, the service is terrible, and the management is lacking.

Upon entering the pub on a cold, rainy day, we had to wait in a drafty doorway to be seated, despite the place being less than half full. After waiting for five minutes, we were finally seated at a table for two with mismatched chairs. My friend had to practically rest her chin on the table due to the low chair. I ordered the steak and ale pie, but was disappointed to find it consisted of dry steak between puff pastry with no gravy. The meal was served with frozen vegetables and aunt Bessie’s oven chips. My friend’s scampi and chips were also mediocre. To top it off, the bill came to £44 for two main meals and a coffee. I would recommend avoiding this place at all costs, as it is extremely overrated.

Didn’t receive the food I ordered, it was confirmed the order hadn’t been put through correctly. (Sauce had to be brought out which should have been on the meal I’d ordered, no spice at all to the meal). It was then denied I’d been served an incorrect order, no reduction in price, service charge still on the bill, very poor, won’t be returning. Service 5/10. Food 6/10.

A service charge for a table of two? Weird… and quite sneaky as most places offer you the option before you going ahead with the payment. Also asking ‘same again?’ for our round of drinks only to come back with a pint of coke rather than the regular one we clearly had… again, a bit sneaky. Enjoyed our promos, but I doubt we’d return based on this and previous reviews.