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Contribuiți la feedbackCame through the drive thru at 8:45 today (21/07/2023) and I was served by a small girl at the end window. Her attitude was absolutely disgusting and it needs to be addressed. When I got the the window and she handed over my order, I checked the bag and noticed that the Big Mac was missing. When I told her it was missing she abruptly replied “it is in the bag”. Why would I lie about that? After I showed her it was not in there, she took the bag off me and requested a Big Mac. She then handed me the bag and said ‘here’s another Big Mac for you’ implying that I had somehow removed the Big Mac previously so I could get an extra for free. I then said excuse me and she just muttered ‘for god sake’. I then parked up after she turned away from me and realised a portion of fries was missing as well! That girl is obviously not happy in her role and I would advise that she should not be customer facing if she can’t at least act polite and friendly to customers.
I ordered a large Big tasty with with bacon meal Halloumi sticks sharebox, the Big Tasty with bacon meal was freezing cold, the fries were cold I'm extremely disappointed considering how much money I'd spent
Always get bay parked when no queue and a basic order poor staff in drive through. Staff don’t even acknowledge your presence
I really don’t know what the problem is when ordering a plain Big Mac meal. We asked when we got there for a plain Big Mac meal ,but it came up on screen as a normal meal When we paid we asked the boy to change it to a plain meal , which he did . Then we were asked to park in a bay . 5 minutes later a girl came out with our order at which we asked was it plain meal and she said yes. We looked on the box and it said plain . Got it home and opened it and it had all the toppings on it . I just don’t know why it is so hard to get a plain Big Mac.
Awful. 2nd attempt at delivery. First order charges for delivered to wrong address 2nd attempt tracked delivery to several addresses further from ours. When food finally arrived cold spoiled and inedible Disgusted hungry and disappointed
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