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Contribuiți la feedbackThis Keg is easily the best steakhouse in Regina. I have been here many times and I have never once had a bad food experience. The servers, however, can be hit or miss. I 've had a young lady who was obviously having drama with another staff member and she wasn 't professional enough to leave her anger and pissy attitude away from our table. I have never left hungry and I have never been disappointed. I have paid hundreds for a meal at another town steak house .... (rhymes with hiplomat).... and have never had a steak or meal as good as the Keg can do. I took my wife to this location for a steak and lobster dinner and the server suggested we share the ginormous lobster tail for two that was a special at the time ... I was amazed how delish this was. Just because it 's a franchise does not necessarily mean that it is factory food
I am a Keg fan.....I will choose the Keg anytime there is one in the town I am staying in. I ordered a steak for take out from the Albert Street location. I have to be honest......it was not even average. Perhaps a one off....hopefully that is the case....but have never been disappointed like this.....in many many years. If it isn't rectified, then I am afraid this location is on it's way out.
My family has been coming to The Keg for years for all of our special occasions as well as just a random Wednesday night supper. The last handful of times we were there we felt that the service as well as the food had started going downhill and wasn't the wonderful food and experience we were used to. The very last time we went was when my mom took me there for my birthday supper and the food was absolutely terrible. Besides being seated in the corner where we were super far away from everyone else and the waiter kept forgetting we even existed, we both ended up getting physically sick before we even left the restaurant... TMI, but we straight up just made it to the bathroom. The manager didn't charge us for the meal which was appreciated, but she was trying to make excuses for why the food and service wasn't good which I didn't appreciate. She actually thought we had eaten the lobster and I had to explain to her that we each had one small piece and that was just how sadly small the lobster was. I understand that every place may have a bad meal once in a while but unfortunately this has been too many bad episodes in a row. I am not sure if we will be going back there anymore. Food today is expensive enough and if I'm going to be spending my money, it's going to be somewhere where the food is top quality and I know I'm not going to leave sick. Hopefully they can somehow turn this around because we really used to enjoy The Keg.
The service was amazing and very friendly and helpful. But the food was not worth it. The calamari was tasteless and cold when it got to the table. The white dipping sauce was horrible. Tasted as though a jar of garlic paste was added to a tasteless yogurt or yogurt less dip. The steak was perfectly cooked and melted in your mouth. The twice baked potato was cold and not even warm which was a huge disappointment. Roasted veggies and the mushrooms were delicious. After this experience I am not sure I would go back as I don't feel how much we were charged really is fair when the quality and temperature of items ordered are not up to standards.
Disappointed!! When you go you expect excellent instead of poor quality service was great food was disappointing! Day old potatoes and vegetables rock hard didn't even want to try the entree when you try the sides which is the least expensive part of the meal and zero effort is put into it!