Cheadle Royal Table Table - Stockport

We visited on a quiet Monday evening. We waited five minutes at the front desk before anyone came to see us. We were shown to our table then left for twenty minutes before we attracted someone's attention to order drinks and food. We waited another forty minutes before we got our starters. It took over two hours in total for our three courses. We were lucky. One gentleman who arrived before us waited one hour forty minutes to get his meal. There is absolutely no organisation whatsoever. The tables have numbers on them but they don't use them when ordering so they have no idea who the food is for. Waitresses were walking round with plates of food but not knowing who had ordered it. The upside is that the food was good. Sadly that is not enough to tempt us back. We will stick to our local Beefeater.

We went for valentines meal food was nice . Did not rate the garlic bread and cheese was a bit soggy and two small slices for over 4 pound I found a little expensive . Dessert was nice only my dessert came before my partners and his then got forgotten about they did apologise but I felt the service was a little unorganised . Don’t think we would go again .

Tonight’s meal and service was fantastic. We were dubious at trying the dining experience again tonight but we could not fault Karen, Maisie and Amy. They were extremely attentive and accommodating. We were relieved to be greeted with a much calmer environment where customers were made to feel welcome. Last night, our dining experience in the same establishment was a very different scenario due to lack of management skills from the team leader Bianca. The poor management resulted in the young waitress Maisie running around trying to explain to diners why some people had received their meals and some not (some orders going through to the kitchen And others not! I’m not sure why the team leader hadn’t realised sooner as so many diners weren’t served and others were! Finally the chef came out and queried why there were so many diners and not many orders) Surely the senior member should have been providing this customer service that the waitress was having to deal with . 1 and a half hours later our starters arrived to then be told our son’s Mac and Cheese bites were sold out and just before our main meals arrived we were told our daughter’s scampi was out of stock so they had to give fish gougons instead. The service was so different. Although we were given free drinks we certainly didn’t have the service that we were given this evening. The team leader made no effort to resolve things with customers with just a floating comment of the drinks are on us as you’ve had to wait!!!

Took a friend with me, had the lunch time deal, food very good setting warm and friendly, served by young lady called Karen, who gave us excellent service. Would recommend and will return.

Came in from next door for lunch. Was served by Karen and Kiera. Spacious seating and comfy vibes. Was not crowded, welcome was warm. We had a choice of seating we took one by the window. Service was quick and food was very tasty. Ordered the Thai curry. Will be a regular here.