Monterey Jack's - Stirling

Cons: Unfortunately, the experience was very overpriced. The burger was just okay in taste, but quite small and no better than something from Burger King, yet priced at double the cost. The menu mentioned halloumi in the burger but it was missing. By the time I noticed, I had already eaten most of it and didn't want to make a fuss. The sweet potato fries were undercooked and there was no salad or slaw offered. Another issue was that orders had to be placed through an app, which was fine, but the checkout automatically added a donation to charity with no option to remove it, except by asking a server, which felt awkward. Being seated in a back room meant having to go seek out a staff member to address any concerns. Additionally, a door was left open during the meal, making it uncomfortably cold even after putting on my jacket. Overall, the lack of choices and the inconveniences made the experience less appealing. I would recommend saving money and dining elsewhere.

We tried out this restaurant for a birthday dinner last night. Initially, the staff seemed more focused on chatting with each other than greeting guests. We were seated without being informed that we needed to order using the app, despite being told that someone would come to take our order. I eventually had to approach a staff member at the food counter to ask about placing our order, and was directed to use the app. I found the prices to be too high for the quality of the food. Overall, I was disappointed and do not plan on returning or recommending this restaurant.

The restaurant has a very welcoming atmosphere and a wide range of menu options. The service was quick, but there was a mix-up with our order where they made the wrong burgers for us. We had to wait a bit longer for the correct order, but they acknowledged their mistake and fixed it promptly.

The staff couldn't have been more accommodating: allowing us to bring the dogs in when it started to rain after providing a water bowl and a blanket for them. Food was excellent.

Would not recommend. Tried here for lunch while through visiting Stirling for the day, and was bitterly disappointed. The food was severely overpriced for its low quality. Ordered a portion of chicken tender and fried which were over cooked and really unpleasant. Paid £1.50 for a dip that never arrived despite requesting it again after it was initially not brought with the rest of the order. I’m not usually one for leaving reviews especially when they are this negative but I would feel really bad if a large family were to visit and waste their money as the meal wasn’t cheap. The atmosphere wasn’t great either and we were sat at a tiny table which would normally would have been fine had it not been for the additional menus and cutlery box etc that left very little room (there were slightly larger tables available that would have been much better as the place was pretty much empty bar another two tables). My partner orderd the ribs which resemble a small microwave meal on a slate style plate that was almost longer than the length of the table but was mostly made up of salad and slaw, not practical epsecially given the size of the table. I would give the food 2/10, service 1/10 and atmosphere 1/10, I recommend going somewhere else