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Contribuiți la feedbackI went to Wendy's to go grab some breakfast for my grandson and my husband got some Wendy's too. And my husband went there and he waited for 30 sec which is ok. And when they finished ordering they were employees fighting back each other and it gave my grandson a little bit of anxiety The reason I give it a 2 is because my grandson said it was good and my husband has no complaints about his food and also we got biscuits and the ambiance was was a little good. But still never coming back here again not recommended!
Food is dependably good but the customer service is nonexistent. Almost like you ,the customer, are a burden to the counter staff.Just hand you the order with making any eye contact or thanks.
I frequently order a honey butter chicken biscuit with a large order of seasoned potatoes. Reasonably priced, decent food, generally good service.
So my family and I came into the restaurant, and we ordered, and we sat down. Then the manager gets a phone call that somebody's not coming in. Then somebody else decides to yell about them, not coming in, and she leaves, talking about not working a double. Oh, it gets better... The manager definitely showed how upset she was, thank goodness my 9 year old has an Army vet momma because we heard a bunch of 4 letter words. So then she gets a phone call from the general manager and apparently she put a hair up that one's butt. And it was the wrong butt to put the hair up. Because she said, well I'm done you beget come get your keys I quit. She threw her keys down, she took her hat off. And left 3 employees to work all by themselves. Nobody looks over 23 years old. That's sad, but the 3 people that are left are amazing. Shout out to Nicholas for not letting it get him down and still making my son a good sandwich. ?I suggested they all rock paper scissors for the new manager position. I hope they had a good rest of the day. Today's crew at 3pm-4pm (Friday 8/17/23) keep your heads up. Not all managers are like that, I promise you'll see there are some that actually care about their crew!
Went through the drive through and the girl at the drive thru didn't speak at all. The order was correct other than we didn't get any ketchup or spoons for our frostys. When I asked the other girl that handed me my food said they were in the bag which they were not because I checked and what am I going to do with 5 packs of ketchup and four orders of fries? This place is a joke and the people are rude. I won't spend another dollar at this restaurant.