Mangia Fresh Kitchen - Staten Island

I visited the restaurant once and had to wait for about five minutes while a grown man—not a teenager—texted on his phone. When he finally acknowledged me, he just asked, "Alright, what do you want?" I decided to leave. I can find mediocre food anywhere.

I ordered from Grub Hub the business calls me to order from them and cancels the order through Grub Hub. They mess up the order and I wait 3 and a half hours for the order. They kept my money and did not deliver food. Thieves! It must be a new management this place use to be great and I was excited to be back to Staten Island for it. Not anymore. AVOID!

There seems to be something off about this place. It appears quite rundown, and there were no juices available. The smell of burnt food was noticeable, and the display cases were empty. Additionally, they aren't accepting online orders. It certainly raises a few eyebrows.

Very frustrated with this restaurant. I ordered lunch from them using online ordering and never received a salad from the order a week and a half ago. I called the restaurant and asked to be refunded the cost of the salad. Instead of a refund I was charged again. I have now paid twice for a salad I never got. Spoke to them several times about this issue, and the owner blamed the online ordering system. Fair enough, but we are now a week and a half later with no refund. At first I spoke to a very lovely and helpful young lady who worked there, but eventually spoke to the owner. Almost a week ago and he swore he would call me back and refund me from his own till if he had to. Alas, I received no phone call, and have not yet heard back from him after calling to complain again. So in summation, I paid twice for an item I never got and he owner failed to follow up even though he promised he would. I contacted the online ordering system and they got back to me the same day. They informed me the company never contacted them, and refunded me on the spot. I will never order from them again. I will happily give my hard earned cash to Better, which has good food and customer service. Shame on the owners of Mangia, for scamming a school teacher and then blaming a small business for their mistake.

Yesterday I ordered 4 lunches for myself and my co-workers, the salad with chicken had a bad odor, and my colleague threw it out, how do you ruin a Tuna Hero, put it on wheat with no mayo and dry as a bone, thrown out also...the other two lunches were fine, but small portions...I don't believe for one minute had the owner or manager over looked this order, would it have left the store like this...50+ dollars lost...I wish them success, however someone has to step up and examine what and how the food is prepared and presented...one and done...sorry about the negativity...but it is honest....