American River Cafe Harrah's Lake Tahoe

For the price I was a bit disappointed. The doors leading from the main hall to the rooms need to be scrubbed or painted as they have black marks all over them, probably from luggage carts. It gives the place a shabby look.Our room had a phone charging setup, and the bedside tables had extra electrical outlets and USB ports. Very nice. The 2 separate bathrooms were a nice feature as we didn't have to fight over counter space. A couch cushion was flipped and backward, I started to fix it and saw that it was nasty. The bed was too soft (personal preference, I know).They charge additional for parking, which is a giant turnoff for us.

After four hours, we were finally checked into a room on the 11th floor, only to be informed that it was now blocked and we were assigned to a different one. The next morning at 7:30, we found that the parking lot below us was being prepared for repaving, creating a noisy distraction. We attempted to order room service, but there was none available, and housekeeping only provided service at checkout. We were never informed about the lack of services for which we were still being charged. We are beyond disappointed and will not be returning.

I stayed here for a conference last week and have visited this hotel several times over the years. However, this year, the quality of the rooms and the cleaning wasn’t up to standard. The room did not seem clean, there were no washcloths, and the bathroom lacked soap; it appeared that the room had only been spot cleaned. Because of the limited availability for a longer stay, I spent Saturday at Hard Rock, and I was very impressed by the quality of the rooms there. As for the food and drinks at this hotel, they were quite good.

The hotel is quite outdated. We upgraded to the premium suite, but the wallpaper was peeling off the walls, and we were informed that this was the most recently renovated area. The overall cleanliness left a lot to be desired. Additionally, there were no housekeeping services provided unless you stayed for at least five nights.

Was so excited to take my friends here because this is where I got married 30 years ago !This used to be one of the most elegant casinos! Now it's so run down, wallpaper peeling off the walls, carpets are filthy, walls dripping with tar from the smoking in the casino, and $25 to pay for parking. We were there no more than 15 or 20 minutes and we still had to pay for parking! The most disappointing casino I've been in in years only second to Cal Neva! Harvey's and Harrah's were spectacular in their Prime, but don't bother going now.