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Contribuiți la feedbackTwenty minutes for a not very hot latte to arrive. You have to find a table first which they don’t tell you until you get to the till, all adding to the pain.
We were gifted a voucher for afternoon tea for two. Booking was easy online, I added the voucher number to the booking. All ok on arrival although the little 2 seater table felt a bit like we were sat in the aisle. Luckily it wasn’t busy. Decaf coffee was a bit too strong for me. No refills were offered so we weren’t sure if they were included. Food was nice. On leaving we double checked before we left as no one had come back to us. This caused some confusion when our booking was checked, finally the third person we asked said that we owed another £25 as the voucher was afternoon tea for 2 but was only for one person. We obviously paid but wondered if this wasn’t very clear when my son bought it for us. Overall the afternoon tea was fine, but I wouldn’t normally pay £50 for this. I’ve had far better for half the price
We have eaten at the Orangery before and thoroughly enjoyed it so did not hesitate to book again for a celebratory meal. We arrived at about 12:45 having booked a table (lunch served 12 14:30). when we went to order our main course we were told that neither of our choices were available these were the only meat dishes on the main menu. I said I thought this was not acceptable given that we were not at the end of the lunch period. Eventually we were told that the kitchen could provide our choice but there would be a 30 minute wait not too serious given that we had a lovely situation looking out onto the garden. When the food finally arrived, it was good! Went to order desserts and again told that one of our choices was no longer available! So made an alternative order. waited 25mins and nothing was forthcoming so went to the counter again to be told that our food would be plated up soon! So conclusion for my review is that if they have the food you order, it is very good BUT the service left much to be desired.
Lovely restaurant at Burghley House, Lincolnshire. Once you're done visiting the spectacular palatial mansion that is Burghley House you might want to relax at The Orangery, especially in the picturesque outside seating area. You order your food at the desk, it will be brought to you (So, do memorize your table number! . Full lunches and light bites are available. I just had a fruit scone with jam and clotted cream, which was lovely. Alas, for us beer drinkers the selection is limited to ONE beer, the dreaded Sharpe`s Doom Bar. Anyway, the ambience is wonderful, and the prices, while elevated, aren't a rip-off.
Popped in, on the Food Festival weekend . Wish we hadn't. Should have bought from the stalls outside and sit on the grass where the atmosphere was so much friendlier. The meal I requested was not available, no problem......so I ordered the Cheese board. I received Fried Haloumi salad.!!!!!! We both wanted Lattes , but the machine was broken. I ordered a slice of gateaux that was on display, and saw that cake fall to pieces as the waitress tried to plate a slice. She was barked at by the boss. They were not having the best of days. All the staff looked stressed and miserable. We could not get out of there fast enough. Such a shame, it used to be so much better.