Weston Road Fish - Stafford

Popped in for lunch when the card machine was down at work. Was quickly served by friendly and helpful young lad. Salad was fresh and tasty and just a little onion like I'd requested. My partner also comes here a lot as he says it does the best fried chicken!

Great customer service, great food; honestly people need to have a little more patience with the staff because they can be a little understaffed and drowning in online orders but everything is done professionally, and to the best of their abilities.

The food is usually good, however yesterdays experience was awful!! Walked in to 5 staff working and 4 customers in the queue. When it was my turn I was asked 3 times for my order, which consisted of 4 items. Non of the staff had any direction or showed any effort, my food order was eventually started, then stopped and kept warm as they had to wait for kebab meat that the next customer had been served, and he was waiting on fish to be cooked! No organisation in the place. I was in the shop for 22 minutes for 4 items. When i dished up at home 2 of the dishes were luke warm. Not impressed.

I go in and try this chippy in stafford for me and my partner. The two female workers had excellent customer service both very quick and efficient,paid for my order and just waited round as I had chicken that needed to be cooked and prepared. Was just scanning round the shop looking at the menus and all was presented nice. Kept hearing this stomach cough like someone was going to be sick, looked around and in the corner of the shop was a male worker mid 50s absolutely hacking his lungs up and gagging. Thought it was one of them and then it kept getting worse, he wasn 't even putting his hand over his mouth just spewing his spit etc everywhere, then i noticed 'hang on a sec thats the food prep area '. Kept watching and noticed he was handling everyone 's food and his cough got that bad he turned around to just get a better angle from his stomach/lungs to cough (even coughed that hard he made a very loud gag noise). Bearing in mind the food was for myself and my grandparent i just walked out even though i had paid. Absolutely disgusting hygiene and you should be ashamed of yourself, if your handling food and you know you have a cough/stomach/sickness bug stay in the back and do admin work OR ANYTHING ELSE OTHER THAN PREPARE PEOPLES FOOD. joke and people of stafford beware about the atrocious hygiene that this store has to offer.

Do not bother with this place if you wish to have your meal delivered by Just Eat. Our order showed on computer as being delivered but nothing came. The Staff did not want to know. This is the 3rd time this has happened to us but previously the Manager has sent a fresh order with one of his Staff. Just Eat cannot be contacted and the Manager's brother is just not at all concerned at the food not being delivered. We definately will not bother again.