Chick Boss Cake - St. Thomas

There was a time when I would've given this company five stars. However throughout the years this company has gone downhill, the size of their products the quality of their cake their prices and their attention to customer satisfaction are minimal. Don't call with any type of issues with the product delivered as they will only blame you and not themselves. I will say their deliveries have always been prompt however I think the larger they became the less focus became on the customer and more on making money. If I were you if you're looking for a place to order a cake there are many other companies and small businesses that do a bang up job not only with the quality of their product but with looking out for you and putting you as a number one priority you will not find that at chick boss cake any more

HIGHLY RECOMMEND. I am so grateful to have found Chick Boss Cake. I have ordered cakes through the London,ON and the St. Thomas,ON stores and each time, they were perfect. The order process online was very easy and the cakes were beautiful and exactly as I ordered and tasted amazing. I only have positive, positive things to say about Chick Boss Cake. Not only have the cakes been perfect but each time I received a call from the driver, who was very nice and let me know they were on their way to deliver. All of my orders were perfect from beginning to end. Thank you Chick Boss Cake for your amazing service. I will definitely be ordering again.

I ordered a custom cake and a 6 pack of doughnuts from cake boss. The cake looked amazing and tasted great! The doughnuts... ahh, not so good.. very, very dry, and all the icing was just crumbling off. It felt like it was old stock. I wouldn't buy them again as tim hortons has better tasting doughnuts. The cake was a hit, and everyone loved it!

Took my daughters here yesterday for a little surprise and was totally disappointed. The tops of the donuts were beautifully decorated but the donuts itself were stale, hard and far from fresh. What a waste of money. We definitely won't go back and wouldn't recommend.

We ordered donuts for our Employee Appreciation Week, and everyone loved them. Chad was great to work with in organizing the event and he delivered the donuts to all our work locations across the City of St. Thomas. I would highly recommend Chick Cake Boss donuts for personal or work functions!