Wendy's - St. Louis

This restaurant is a complete disaster. It took over 45 minutes to receive my food, even though the place was not busy. They seem to completely disregard the importance of customer service.

The chili at this restaurant is no longer the best, as the product has significantly changed for the worse. The consistency is thin and the taste is terrible. Not only have prices increased, but the quality has decreased as well. The service was slow, but acceptable. The Jr. Cheeseburger Deluxe and chili used to be my favorite combo, but now it is simply terrible.

This restaurant has been a favorite among truck drivers for years. Unfortunately, we were unable to visit as they do not offer delivery. The surrounding area is not safe for walking, with a closed lobby and reports of theft. It is best to be cautious when dining here.

What a terrible experience! I ordered two breakfast sandwiches at 10:10 by their app, the app told me that I had to come there until 10:22 and the order I did, and they loaded my card. When I came to the road by the commander, they knew my order. but when I get into the window, a manager who said the breakfast is over. I told her everything and she just shaken and said that the breakfast was over. When I then tried to email the company through the app, it didn't go twice through {like with their ridiculous chat option.} I tried to keep the call and was never enforced to anyone. what a terrible system and I do not do business with this place anymore, again and again. oh and they still try to calculate me for the breakfast I didn't get. what a sweat!

Just avoid this location at all costs. It's the closest to home so against our better judgement we occasionally try again but regardless of the line, you will wait at least 20 minutes at a stand still and your order will be wrong. It's honestly shocking how rough this Wendy's is ?