Rainford Charcoal Grill - St. Helens

Poor quality and poor service. I ordered from here during the pandemic and it was great. Must’ve changed hands. I would not recommend ordering from here.

Always been my favourite place to order a kebab. Last 2 times we’ve ordered it’s just not been good. Soggy pitta, greasy food and pretty cold on delivery too. Expensive too. Really disappointing that such a great eatery has gone downhill.

We typically order from this restaurant about once every two weeks. Today, we arrived home late and opted to order a couple of kebabs. Generally, the chicken is delicious and the portions are generous. However, recently the service has not been as good. Tonight was extremely disappointing. The kebab was small, the meat was dry, and it was not ready on time. Additionally, the donner meat was dry and not fresh. This experience was below the usual standard. Hopefully, the restaurant will read the reviews and strive to improve the quality and service.

Great lamb kebabs, kids love the pizzas. Not that keen on the burgers but will be back for a monthly large lamb kebab with chocolate fudge cake.

I have made an order from them and they have delivered my order to a completely wrong postcode, when I rang them an individual named Joseph spoke with me and he was extremely rude and he told me that it's not their problem, I have asked for refund or a my order that I have paid for and he told me that I am not getting any of them and he also told me that I have to go and find my food that they have delivered to the wrong postcode myself I was absolutely shocked . Will definitely not be ordering from them again and I will also let my friends and family know about it .