Osmow's Shawarma - St Catharines

I have tried this place twice in the past two years and my experience has been consistently bad. I tried their shishtwok and Shawarma and noticed following problems: 4 days old salad Smelly chicken in shishtwok Too many pickles in otherwise bland Shawarma Similar was my experience an year ago. If you are really craving for a reasonable Shawarma in Niagara region then a better option would be Pita on the run in Niagara falls

Just like a lot of other reviews here, this place is one of the poorest when it comes to customer service. Food is hit or miss; the fries were cold today. In about 4-5 visits in the last 2 years, I have not met an employee who seems happy to be working here. There is one guy in particular who is always rude, even while taking the order on the phone. I like Osmow's and always try to avoid this particular location. Unfortunately, this is closest to my home.

They ruined my friday evening. I ordered via UberEats meaning I want it delivered. It comes 40 mins later which is fine. The shawarma itself was made so poorly I had to call them and let them know that whoever made it needs to stop and not make anymore orders they did such a bad job. I ordered a super chicken shawarma and they gave me toppings for a kids baby shawarma wrapped in 2 pita breads. Why so stingy? I asked for extra sauce and they took it as no sauce at all. Super dry and barely any toppings It?s wrapped very loosely and falling apart. The guy on the phone told me to bring it in foe them to see. Sir do you think people who order ubereats want to go to places? How about you examine what you?re sending out the door. Other locations do a much better job. Def no going back to them. See the photo and tell me if that looks anything like a super shawarma with all toppings extra sauce. This was 2 bites in.

Amazing! Amazing portion size, the flavour is perfect, when you order the hot sauce, as someone who LOVES spice I only got medium and was struggling with the amount of heat, but so good and SO worth it. Will deffidently be a returning customer! Thank you for your amazing Customer Service and amazing food! ???? ???? HIGHLY RECOMMENDED!!!!!

Usually no complaints, but today a walk in order took over 40 minutes. I live 2 minute drive away and found with the lamb shawarma pouting, the fries were overcooked and cold, cheese was not melted and the lamb shawarma was burnt little pieces. The other order of chicken shawarma Oz Box hardly had any chicken on it and the fries were cold and hard.