Primohoagies - Springfield Township

The sandwich was great, as always, when I visit Primo's. However, this location does not have a restroom available for customers. I asked to use the restroom, but I was informed that it was not for public use, which was disappointing considering I was a paying customer.

Ordered from here to watch the game and enjoy family time . My mom ordered and I picked up. Only to find a long strand of brown hair laying right on top of my mothers sandwich . She took it back and asked would there be any accommodation since it was a 30 min ride to bring it back. They simply replied no and remade her sandwich without washing hands . All 3 employees hand long hair and wore no hair nets ! Disgusting, complete health violation.frustrated with my mothered return of no accommodation, I called and asked why they 're weren 't any accommodation and the manager explained it just wasn 't there policy and we should be glad we received it . She apologized and said that 's all she can do but after said she 's most certain that 's nobody 's hair in her establishment. furious I asked her what made her think that long of a strand could come from any of us based upon how our hair was styled. She said that 's all she can do. And hung up. We ended up going back again (just off of principle) returning all the food due to our loss of appetites and the rude accusatory statements . I no longer even wanted my food. During the exchange of the refund I assume there was a shift change another manager had a back and fourth dialogue with my mothers inferring again that we we 're lying his direct words the manager never said it was your hair, I was standing right here I intervened saying she inferred it by saying it was no one 's hair . I asked, if she said the strand of hair didn 't belong to and of you, then what was she saying ? He laughed and said I guess it 's funny .

Rude employees. Purposely gave me a tough time with my order. I ordered a 2ft hoagie but wanted to get the 2 halves packed separately so 2 people could easily eat their own portion of the hoagie.They straight up refused to pack them separately, for no reason other than to be ignorant.The manager on duty named Chase has no concept of customer service, whoever made him the manager needs to be reassessed for lack of judgment.Chase was rude himself so the lower level employees etiquette doesn’t even matter at this point, he couldn’t even look me in the eye while denying my request to separately pack. His response was “we don’t do that here”.Pure disgusting.They didn’t even cut my 2ft hoagie in half. That’s how careless that place is.I’d give a negative star if I could.Would not recommend

Hoagies were good but didn't have enough mayo and condiments for the price we pay. I take advantage of the Wednesday special to offset the cost but they need a little more on the than that for the price overall my family was satisfied!! ?

Our two hoagie trays and cookie trays were ready along with all the sides, utensils, napkins and plates. The servers even helped to take the items to my van. It was really appreciated.