Desert Moon Spur Steak Ranch

What a surprise. Brian, who wears a label operator (not manager) is certainly exactly that. His greeting on arrival is commendable, but wait... this is not the most impressive. We were a fairly large group, and everyone with their own taste, did not order a breakfast according to standard. Brian did all this without writing a bit on paper, and they delivered accordingly. Try it. Impressive.

A month ago service wasn't on point. Two weeks ago my friends and I drop in again and we had the most friendly waitress. We felt welcome. Their food is yummm, and very delicious cocktails..

1st visit was very very poor. 2nd visit was way better.....The welcoming, getting our table and our order was taken immediately. Our food was served in less than 15min. I wish them all the best to keep on doing better, especially while working under pressure. Other than the service the food was good.

The TV was turned up so load, it made it unpleasant for me to enjoy my meal. Felt like I was in a sports bar, instead of a family restaurant. The onion rings should be more golden and crispy.

Had the bad service experience last night. The closing time on the website is 22h00. Got there about 20h35. To be told I only have until 20h45 to order as the Kitchem closes. I then just ordered meal for my kid as she wanted to go especially for the playground and then we just had drink and didn't order for ourselves and left after 20 min.