Atilano's Mexican Food - Spokane

Atilanos California Burrito hits all the right places, they must be in there making tortillas from scratch and constantly whipping up fresh batches of salsa. That’s the only reason I can think of that would cause a 25 minute wait in the drive through with only 3 cars ahead of me. Hahaha we all know everything got a bit worse when Covid hit, at least their food is still bomb, wait time went up a bit though, and that’s why they’re missing a star. If you’ve never been I highly recommend, just make sure you’re not in a hurry.

Atilanos california burrito meets all the right places, they must be in there to make tortillas of craters and constantly awaken fresh salsa approaches. this is the only reason I can remember that a 25-minute wait in the car with only 3 cars in front of me. hahahaha we all know that everything got a little worse than covid met, at least their food is still bombing, wait time went a bit, but, and therefore they lacked a star. if they have never been very recommended, just make sure they are not in a hurry.

Went thru yesterday around 530 Fernando took my order it ended up being wrong I confirmed at the window what I wanted and he said yes it’s there drove home and they had forgotten my box of mini tacos so I drove back got them then next day I wake up sick been throwing up all day went to er they said food poisoning watch out on your food I love this place but they have went down hill I think I will take a break for now

DISHONEST I have eaten at Atilano’s a dozen times and recommended it to others as well. Their food is decent and a good value…. HOWEVER…. Tonight (3/2/22) I went through the drive through between 7:30 and 8:00pm and ordered a chicken supreme burrito. I paid with my credit card. The drive through attendant handed me my food, but no receipt, so I requested it. After looking it over, I noticed she had tipped herself. She hadn’t asked if I wanted to tip, hadn’t handed me a receipt to fill out or sign. Simply charged my card without my permission. It was only a dollar, but the principle of charging my card without permission and then keeping the receipt did not sit well with me. So I pulled through the drive through, parked and entered the restaurant. I confronted the young girl who had taken my card at the drive-through window. I asked if this was common practice to charge their customers’ credit cards without their permission. She did not own her mistake or apologize, but told me they do not have the type of credit card machine that allows customers to choose their tip amount, as if this somehow justified her actions. She asked if I would like the tip returned and I said, under the circumstances, I would. She disappeared and returned some time later. Instead of giving me a dollar bill, she brought my refund in the form of a mostly pennies, a few nickels, and dimes. I realized that it’s possible other customers have had their cards charged without permission as well, so I called the restaurant to bring it to the attention of the owner. A female answered. (It sounded like the same female I had dealt with, but I can’t be sure I asked for the owner, but this girl claimed to be the owner. I thought it could be a language barrier so I asked again, “Do you own the restaurant?” and she said yes. I told her I was quite sure the owner was male. She scoffed and said, “I will take a message.” I told her I’d rather call back when the owner was in and to tell me when would be a good time. She hung up on me. I’m so disappointed in this experience, and I will not be giving my business to this restaurant again, nor will I be able to recommend it in good conscience. I also wanted to let others know. Check your receipts or pay cash so this doesn’t happen to you. UPDATE: The owner contacted me personally immediately upon posting my review. He listened, asked questions, and apologized repeatedly. He also promised to investigate the situation and offered to make amends. After several days, he contacted me personally again with an update and to thank me again for bringing the situation to his attention. This is what a good business does when a mistake has been made. I really appreciate his desire to make it right and I have a lot of respect for the way he handled his employee and the situation. I look forward to offering to business to this location again.

Food was ok.My first most likely last time here.$1 Taco Tuesdays felt like .25 tacos.Food didn't seem authentic, cheeses were definitely the cheap kind. Don't come here expecting savory meats or cotija cheese. Cheap food with cheap taste. Even the fries tasted a few days old refried. Venue is dusty and needs a renovation. If you're going via the drive thru, you'll wait awhile to order to receive your food. Seemed the speaker customers order at malfunctions, as my order wasn't taken in full.The talapia (fish) had no season whatsoever. No salt. No pepper. Nothing.The stuffed peppers looked thrown together, but no flavors were thrown in. Definitely a magic trick of sorts.Go elsewhere if you're looking for Mexican food.