Cafe Rio Fresh Modern Mexican

The food is good. Overpriced compared to Chipotle or Qdoba

Great food, great people but you have to check your order 100% every time before you leave the drive through. We eat here frequently and they leave something out EVERY time.

This location really needs to be looked at more by whom ever is in charge. The food is normally good, but the amount of times things are forgotten is ridiculous. The Tres Leches is $5, we paid for it (along with our other food of course) through the drive through tonight and didn’t get it. Nor a receipt. Sucks when you get home and realize you’re missing something you paid for..

I visited Spokane for the weekend and decided to try something different. Instead of opting for the nearby Chipotle, I chose Cafe Rio Fresh Mexican. I used the Drive Thru, so I can't really comment on the atmosphere or the indoor environment, but judging by the number of people going in, it must be okay.I ordered the Quesadilla with Chicken, which came with a generous side of sour cream, guacamole, and pico de gallo salsa. The entrée was nicely packaged and still hot when I got back to my hotel room.The chicken in the Quesadilla was deliciously seasoned, tasty, and moist. I was impressed. The tortilla was fresh and light. Although I didn't try anything else, I enjoyed my dinner.The entrée was a bit pricey, and I wondered if I could have done better elsewhere. But overall, it was a nice alternative on this snowy evening.

I've been a frequent patron of Café Rio Spokane WA since their opening a few years ago. The last couple years their product and service have gone down hill to say the least. In the past I typically went twice a month or more. The last few times it has been longer than 6 months and each time I remember why I stopped going. Their product is sloppy, poor presentation and very disappointing. Their staff couldn't care less about the food or their customers. My most recent experience they forgot part of my order for my take-out order. Nancy in customer service hung up on me when I called to get a refund. What's happening Cafe Rio?