Warren Lodge - Spelthorne

Well below par. That said the staff although short on numbers are great, extremely helpful and try their best to please. We'll done to Daniel, Fation and Alison above and beyond despite adversety. However, the room was not upto decent standards of cleanliness as you will see in the photos or equipped as advertised . We had the club room. Positives, excellent river aspect, large, bright and spacious. Negatives, no fruit basket or robes as advertised. Wardrobes without door handles or hanging rails. Third bed broken and threadbare. Bathroom in need of a thorough deep clean and upgrade. The shower has no power, I can cry with more force. The head looks like a smoker's teeth. The shower curtain is at best disgusting. The sink has had a large and poor repair. To the owners, you will be lucky to maintain your 3 star grading without investing in your property. Don't say that it's due to Covid, that boat sailed down the Thames long ago. The same with Brexit should you be remoaners, we're out, deal with it. You have the potential to revive this hotel to its former glory. Take this as constructive criticism to act upon. We hope to see great improvements on our next visit.

Warren Lodge is in need of a complete renovation as it's run down and tired. The breakfast was poor and congealed and arrived 45 minutes after being ordered. The lavatory in my room needed bleaching and the water struggled to climb up to the shower head. Which is a real shame because the location is excellent. I believe the hotel has a link to Horatio Nelson but this isn't celebrate, which is weird.

My meal was supposed to come with sweet potato wedges. What I got was burnt sweet potato fries which I sent back. The next lot were undercooked, no crispness at all, so I left most of them. The waitress never came back to ask how things were and didn't comment on the fact I'd left most of them, so a very disappointing experience for my first time of eating there. My friend said her steak was good though.

I was surprised at the emptiness (though it was during covid). The food was great and the portions (especially the halloumi fries) were exceptional. Very friendly and attentive staff. good show.

Nice range of drinks and friendly service. Was welcomed in and enjoyed a peaceful drink after a long day