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Contribuiți la feedbackNovember 11th. Excellent customer service makes a big difference! Unfortunately, I experienced a lack of it on my recent visit. Perhaps you could consider sending your employees to observe and learn from Chick-fil-A for a few days. A warm greeting and simple phrases like “Hello, how can I help you?” go a long way in creating a positive experience!
I rated it three stars because my experience has been inconsistent. I often request extra toppings, but about half the time they don't fulfill my request, even though I've paid for it. Unfortunately, I only realize the mistake once I get home. Despite this, I still choose to go to Little Caesars because it's quick and convenient.
I ordered a pepperoni pizza, and it ended up being quite dry. It seemed like they might have run out of sauce or just didn't put enough on. It felt like they forgot to add the tomato sauce entirely. The crust was tough and nearly inedible. Overall, it was a disappointing experience.
We ordered 2 extra best pizzas by the drive thru, and it was said it would be a 10 minutes waiting. After 30 minutes and 4 other cars coming to us and getting their food before us, we went in to find our order. We said it was 5 minutes. As they go 2 extra best out of the window. You just gave us this, and the pizza is clear old. After 30 minutes I was hoping that the pizza would be good, but it was a disappointment.
The last few times I?ve eaten there the pizza had been poor quality, Or say under a heater for hours and hours. The pizza we just got wasn?t edible even with a gallon of ranch. And I actually really like Little Caesars, and hope for the best each time. It?s obviously gone down hill in SF. I?ll go to a different city from now on if I want cheap pizza.
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