Tropical Smoothie Cafe - Southfield

Everything was excellent! We really enjoyed the jerk chicken and the detox green smoothie. The other guests ordered strawberries and also had the jerk chicken, so we all had a wonderful experience together.

I was very impressed with the professionalism of the staff and the quality of both the food and the smoothie. I will definitely be a regular customer!

The smoothies here are excellent and come in large portions, making them substantial enough to serve as a meal replacement. The staff is very friendly, and I appreciate the convenience of having a drive-thru option.

I was instructed to wait, and then another person took my order. The person at the speaker repeated my order back to me, but it was still incorrect. When I reached the window, it wasn’t the same person who had taken my order. The quesadilla was supposed to come with chicken, but it only had cheese. Additionally, my smoothie wasn’t blended properly; I shouldn’t have to deal with chunks of ice and bananas. Overall, my entire order was messed up, and I didn’t enjoy the experience.

Their open sign indicates that the drive-thru is operational, with the light on, and there are employees inside mopping. The website also states that the drive-thru is open until 10 PM. It's incredibly frustrating when I finish work at 9 PM, go out of my way for food and a smoothie, and arrive at 9:23 PM only to sit at the speaker for five minutes without a response. I circled back to confirm the sign was correct, but there was still no answer. Just because you're open until 10 PM doesn't mean you can close up shop and leave at that time. Please do better.