Baskin-robbins - Southfield

Very small amount of ice in 2 pots sunflower. they asked for a cherry top and received a strawberry. hardly a caramel topping, if desired. will not return.

Came inside for a doughnut before work and almost left because I stood there for almost ten min being ignored because staff is only focused on drive threw and to top it off my apple fritter was cold like it came out of the fridgerator instead of the oven.Usualy doughnuts are fresh at 6am but not this place. Better off going to Speedway.

Worst Baskin-Robbins that I have ever patronized. I ordered my son's birthday cake that he specifically wanted, days ahead of the order pick up (enough time). As I was headed out to pick the cake up, I get a call from this location saying they can't fill the order..no exact reason. I am left scrambling to find a cake close to what my son wanted ON his birthday. I was told my refund would come a couple days AFTER the order was to be picked up..it is now almost a month later and I still have NOT received my refund. Called the location, no luck -no one picks up. Called Corporate, was supposed to receive a call from the franchise within 48hrs of that conversation..call never received, money NEVER refunded.

Terrible customer service. The workers were rude. Don’t waste your time going here if you value customer service. They showed no patience as I was reviewing the menu. Very rude.

Horrible, delivery was wrong and when i called, the lady was not willing to help. I have reported them to my bank. Why should I pay $7 for delivery for an order that was missing $8 of goods?