Mcalister's Deli - Southaven

I don't really like to eat her, but that's just because her choice, everyone I like it, if so good for me, also her sweeter tee is amazing

I wanted to eat here with my friends today before our class schedule changed. I walked in yesterday to look at the menu and see the restaurant and thought I would try the veggie sandwich they offered. We walked there for lunch today and the 4 of us all had different items. My veggie sandwich with a side and tea was $11.31, I believe the other 2 spent more. Carmen just got broccoli cheddar soup with bread then chocolate cheesecake. I enjoyed my sandwich, though I did not like the fact all I got were some veggies and there were not much veggies and mostly the 9 grain bread. I liked the bread and all, but I wanted the vegetables more. I'm not sure I would eat there again for me being a non meat eater. I think the others liked their food okie dokie. The presentation was nice the staff was kind and the restaurant was clean.

To be honest, I did not want to go because I knew what would happen. It was over-priced and I did not like the salad. Eating a bag of iceberg lettuce salad tastes better to me and it is way cheaper. But my wife wanted to go and so we went. The next will not happen because I don't plan to ever go back. I have never had a good experience here or any other deli shop. Sometimes it's just better to go home and eat. I give them 3 stars because it's the neutral middle ground, since even though everything was okay as far as cleanliness and the staff was fine, I would rather spend my money elsewhere.

The food is always good. The service is always good. The prices are fair. The only drawback for me is that making a Pick-up order is such a pain. I want to call my order in to someone. I don't want to order it online or through an automated system. That's my own personal preference but even when I have ordered online my pickup/to go experience has been far less than stellar. I'll still eat here, but it is almost a non-option unless I'm dining in.

I ordered online expecting to have the typical ordering experience. When I arrived at the time my order was to be ready I was met with “we aren’t accepting orders for 20 minutes.” I explained that I ordered online and that I was here to pick up. They said it would be done in a couple minutes. 30 minutes later it’s ready. Only for me to get home and find that not only do I not have my au jus for my French dip, but I don’t have my horseradish spread on my sandwich. I am HIGHLY disappointed with the service that was provided. I will not be back.