Costa Express - Southampton

The table next to us has a pet carrier on the table and staff have said absolutely nothing. Disgusting. Especially considering several tables seem to be wiped with the same cloth.

Dropped relations off for 9.15 flight, check in at 7am. Web site says Costa open at 4.30am, but was still closed off at 7am. Asked a lady who was putting cakes out on counter what time they open and she said 7.40 ish

Unfortunately I was waiting with a friend before my flight and it was again not open at the advertised time of 0630, instead 0730.

Bought a cappuccino from Costa at Southampton airport, think they'd forgot to put the coffee in and it was like drinking warm milk, disgusting. Unfortunately my flight was called, didn't have time to take it back so it was put in the bin

No dairy alternative, no ice, no cold beverages due to broken fridge. Broken oven also, waited approx 30 minutes for a toastie. ALL customer’s kicked out of cafe at half 2 due to it being take away only. Do not go here. Can’t forget rude members of staff and could not understand a word one young man said. extremely below any average