Cattle Steakhouse - Southampton

We ordered a dish called "Dirty Cow," which turned out to be plain French fries with beef mince but no cheese. Very disappointing! The buffalo wings were decent, but the loaded nachos had a small portion with minimal toppings and no jalapeños. We also had a mojito that was essentially Bacardi and lemonade with only a few mint leaves and no ice. After expressing our dissatisfaction and agreeing to pay for only part of the meal, we were called rude and asked to leave the restaurant. Overall, a regrettable experience and we will not be returning.

Never open on time shame really missed a family of ten i always live the cattle steaks there the best but never mind just should be on time when there open don’t even answer the phone to take a booking

Went for my son's birthday, pre booked as always and as requested on the booking said it was for his birthday. Turned up, no one about, just 1 customer visible, after a few minutes someone appears, didn't take my name and said sit in a booth if you like! Not shown to table, spoken to about the menu, nothing! Had to gesture someone over to enable a order to be placed, 3 guys just standing by the bar chatting! A guy in tracksuit bottoms who didn't have a clue took the food drinks order, asked for coleslaw but was told they didn't have any when the menus are reprinted it will be removed, also asked for draft coke but was told only little bottles available, yet a bit later I see them making a cocktail using a 1.5ltr bottle. Both our 8oz fillets arrived, both ordered medium rare, 1 was the other was at best medium. I'm not too fussy but expected it to be on point. Both very tasty. Plates cleared, and then just sat, I had to ask for the desert menu, asked if they had just ice cream, the chap in the track suit was unsure so just walked away and asked the 2 by the bar, some looking about it was then decided that they didn't have any. Asked for the bill was told to pay by the bar! At one point the background music stopped for a while, I had to ask for it to be turned back on, they did but started playing foreign music! In the Shisha bar a smell of weed came out at one point! Not impressed, nor the chief whom came out to the bar and stood with a cigarette in his mouth! (Unlite) I've been going here for years and the old Woking restaurant, last year for my son's birthday they put a candle in his desert and sang him happy birthday, he has been on at me for months to go again this year. I can only presume this restaurant is under new ownership, if so they have loads to learn or there business won't last. Disappointed is an understatement! Rather spend my money in Miller Carter chain that's saying something!

Evening started off well with good service. Food is good for the price you pay. However, the overall service went to near awful. After we had finished our food we were left to sit there for 40 minutes before taking our plates. For context, only 3 other tables were occupied. The manager didn't come over to apologise he just told the waitress to tell us we came at a busy time... I dread to think what it's like when it's fully booked... Asked for some discount to be applied after explaining our situation which was originally denied but later added on. No real apology was given. we were there almost 2 hours for just 1 main each... In a nutshell, food isn't too bad for the price, customer service needs extreme work. They were more interested in having a chat at the bar or putting up fairy lights than cleaning the restaurant.

We went to Cattle Steak House to celebrate my son's birthday. The waitress took the order for the whole family but only served food for three of us. I inquired about the delay in serving my food, and she simply asked what I had ordered. However, after that conversation, she never returned to explain what had happened. It was clear that she had not put my order into the system. There were no apologies or sympathy for disrupting our family evening. As a result, I ended up receiving my food ten minutes after the rest of the family had finished eating. The customer service was very poor, and I do not plan on visiting this restaurant again.