Costa Coffee - South Somerset

I was in the store today and saw to workers bring in a lot of alcohol at 17:30 and what I can imagine beer that’s not gluten free be put into a milk fridge honestly disgusted at this store

Our first visit to Chard Costa. Under staffed, uninterested staff. The bubbish bin (in full view) was spilling over, the tables were uncleared. They need someone in charge to steer that ship without a shadow of a doubt. However, the coffee was delish!

I go to alot of Costa coffee shops,chard is the best for cappachino, excellent.The staff are always happy and polite.Definatelythe one to go to in the west country

Visited with my children for a treat after school, literally no customers at the front section of the store and every table was covered in trays, mugs and glasses. The floor was filthy too. We had to move trays to sit down. Two members of staff behind the counter and one girl deciding it was better to replace the labels in the fridge that clean the tables floor etc. I could understand if it was busy, but it wasn’t. The cake counter was almost empty and the same for the fridge too. Definitely gone down hill massively. The staff are always miserable and you almost feel like a pain for ordering sometimes, won’t be returning in a hurry!!

Ordering app constantly down ! probably turning it off if understaffed ? need to address this issue unless they get the app working properly i will have to find somewhere else to pick up on the way to work