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Contribuiți la feedbackNow that we have all had time to reflect, I am writing to express my deep disappointment regarding the Christmas Day meal my party and I experienced at your establishment. We had high expectations, especially considering the substantial cost of £85 per person for our group of twelve. While the starters and desserts were acceptable, the carvery, which is a significant part of the meal, fell far below the standard I would have anticipated. The quality of the dishes did not justify the hefty price tag. The potatoes appeared reheated and lacked freshness, resembling leftovers from a previous week as were other vegetables. Additionally, the serving of only one pig in blanket per person was notably stingy, given the occasion and cost. The beef was tough and unappetising, and the cauliflower cheese was disappointingly watery. Moreover, our dining experience was further marred by delayed service, as we had to remind the staff regarding missing straters and desserts. To compound matters, our seating arrangement was unsuitable. Being placed adjacent to the toilets, we were subjected to a consistent odor of sewage throughout the meal, which severely affected our enjoyment of the occasion. Furthermore, the demeanor of the staff member attending to our table was notably dismal, contributing to the overall negative atmosphere. We also encountered issues with cutlery, having to request it repeatedly. Given the significance of this festive occasion and the considerable financial investment made by our group, this experience fell well below our expectations and left us deeply dissatisfied. We expected a higher level of service, quality, and ambience, especially on Christmas Day. We felt as though you were trying to get as many people in as possible and charge as much as you can for the privilege.
We went there tonight as a last minute idea. What a great decision. The food was excellent and the staff were amazing. The atmosphere was just right. They even gave my 6 year old grandson a free desert as they heard us praising him for doing so well at school. Highly recommend this restaurant.
Went for a carvery and family meal , polite staff and great with dealing with allergies Only downside with carvery was lack of veg like peas broccoli green beans etc but other than that food was amazing
This is one of my local pubs and overall it is attractive and comfortable, with good food. However, I’m writing this because recent visits have been spoiled by the rude, arrigant and unfriendly attitude of the man I think may be the manager ? tall, dark and bald. I don’t know if he hates women, because he was really different when I went with my male friend. If I go on my own, however, or, as yesterday, with a female friend, he is abrupt and unsmiling. My friend had never been before and she was really affronted. It was embarrassing! I have got to the point where it is starting to put me off going. It’s a shame because the other staff and everything else is lovely but his attitude makes me feel stressed and uncomfortable.
My father goes here often but this is my first trip. Not usually a fan of carvery as I’ve never found a decent one. This place changed that. The beef was still pink and tasty the potatoes fresh and the veg still had shape. Staff are very friendly and cheerful whilst still being professional. The prices are reasonable and the decore clean and stylish. Parking is plentiful, I would recommend booking if visiting on a weekend. They have rooms too and I’m guessing they are to the same standard as the bar/restaurant. All in all a lovely meal reasonably priced.