Tony Macaroni - South Lanarkshire

Awful! Do not go here,the food was terrible,our pizza was cold when it arrived,cheap chopped ham and the mozzarella tasted like dairylea cheese. It also took 1 hour 45 minutes for 1 course. We had visited here a number of years ago and the food wasn’t great however decided to give it a go after a lot of Facebook advertising about 50% off in February. I phoned the restaurant to book however I was advised I needed to book online which I duly did using the 50% off offer. Unfortunately I didn’t enter the code as I thought given I’d booked through the discount page that it had been applied. We were presented with a full price bill and the manager refused to give us the 50% off initially however after a stressful conversation with her she finally said that they would do the discount but told us perhaps this isn’t the restaurant for us! Don’t waste your hard earned money on this place.

First time ever visiting a Tony Macaroni establishment, and pleased to say I wasn 't disappointed. The staff were fantastic, especially Johnathan our host and Eilidh our server. Johnathan was very friendly and welcoming, and once the banter started flowing between us was very funny. Eilidh was very professional and attentive, but not overly to the point of hovering unnecessarily. As soon as we needed anything at all though she was right there, and even anticipated me needing the Tiramisu desert I was swithering over after feeling so stuffed from the first two courses haha. Food was excellent, and I highly recommend the Pollo Fritto starter, which I 'll definitely be organising another visit for! Excellent reviews all round for my first time here. Plenty of options on the menu to come back for and try. Looking forward to my next visit.

We used to enjoy going to TM EK for a family meal out on a regular basis however we won’t be returning. This evening was the worst experience I have had yet. Food is nowhere near as good as it used to be, chewy reheated pizza and chips bought in. Our order was wrong, it was rectified but no apology. We gave up waiting for our desserts and went to the desk to pay. Service is slow. No one asked if there was any issue with our meal. I then had to stand in a queue and wait some time to pay my bill and the female manager didn’t acknowledge our wait, barely made eye contact, didn’t ask how our meal was and didn’t acknowledge when my card payment had gone through she simply stepped to the side of the desk without saying a word and took out her phone and ignored us as we walked out and left.

Having had a meal there last week, we took our daughter, grandchildren and my elderly mother-in-law for dinner. Totally different from last week's experience. Asked for Iron Bru, didn't have any. Asked for a milk shake, didn't have any ice cream for it, although they did have ice cream for dessert). Pizza wasn't particularly hot, and was very greasy. Garlic bread was hard. Lasagne wasn't as good as last week. Chips aren't very good, and obviously bought in. My mother-in-law has had meals at the Silverburn branch a number of times, and she commented the food was better there. Won't be going back, and wouldn't recommend.

Pathetic place waited hours for our food which was cold.Then waited 40 mins for dessert only to be told we couldn't get it as they couldn't get it from the kitchen given a £20.00 voucher as an apology think they couldn't cope with the number of diners won't be back