Coffee#1 - South Gloucestershire

Although the coffee and the tasty are delicious (the cost reflect this,) it is always disappointing to wait for theke for an old while being stoically ignored by two employees! it is not great customer service to present yourself as too busy. to keep them waiting or even make eye contact. especially if it is the first one on tomorrow and the caffe is empty except the wait!

Went to Coffee #1 Chipping Sodbury and it was a great experience. Drink was made with uptmost precision and food was delicious. Raspberry croissant, who'd have thought it! The manager, Lauren, is absolutely delightful. Friendly smile and great conversation. She works very hard, and it's...so obvious in the way she runs such a tight ship. Very organised. Definitely will be visiting again that's for sure!

25 minutes to get two coffees not the first time will not be coming back other premises in area who put service higher up the agenda

Just made the mistake of revisiting Coffee#1 in Chipping Sodbury. Ordered breakfast for 2. A couple of drinks, croissant and a vegan wrap. It takes a special person to manage to serve one burned and the other cold. This was after a wait of 15...minutes (the member of staff did apologise for the wait, when 1 other customer was served! So; not entirely busy. To make matters worse the individual misinformed (this is being generous me that ‘it takes about 20 minutes for loyalty points to be added’. When I received none and asked if this could be rectified, I was informed that there was nothing to be done. Well, let’s see what happens when I contact head office for their response.

Great range of drinks and helpful staff with regards to the app! Love the vegan range but could do with even more. :