Brewers Fayre Bristol Concorde

Mw and my mum have been here 3 times this week and its so lovely everytime. The manager is so polite and just so lovely. The food is amazing staff amazing love going there

Visited for a late lunch after local appointment. On pulling up I seriously doubted it was open and serving food. Very drab from the outside. Glass doors on entrance covered in fingerprints and the lobby carpet was in desperate need of a hoover. However, indoors gave a much better impression until I looked for a table. The upholstery on so many of the seats need cleaning, so many old food stains. Having found a suitable table I handed out the sticky food menus. Not nice. We ordered our meals and I have to say we were pleasantly surprised by not only the service but the temperature of the food. The size of servings was generous and very reasonably priced. The restaurant was certainly busy for the time of day. Staff seemed friendly and pleasant too.

Looked forward to a nice Sunday roast after hospital visit. Beef was tough. Turkey was some sort of meat slices not from a whole birds. Stuffing was had and cold. Vegetables were all poorly cooked and Luke warm. The manger did refund us for 1 dinner as he was aware the hot plates were not working properly.

At 8.40 on Good Friday morning we were looking for some breakfast. Thought we’d try here. We were told they only had enough food for hotel guests -There were only 2 of us ! Not very good .

Went here this evening for my daughters 8th birthday meal out with my family which consisted of 4 adults, 2 children and 2 babies, one of which cried continously for the final hour! The children were quite noisy and made a fair mess of our table (which we did our best to clean before we left). However I cannot fault the staff here this evening at all, we were quite a noisy table with the children but the staff were great with them! There were two particular members of staff that went above and beyond to make sure we were looked after, I think one was a general manager (I didn't catch his name) and the other was called Luke whose people skills and attentiveness was impeccable! We had a little wait for food as we went at peak time and was informed that they're may be a 30 minute or so wait and Luke brought out a complimentary bowl of chips to keep the children from whinging! His manner and service was 2nd to none! I've been here many times as I live local and enjoy the food as its always tasty and value for money but I don't think I've ever been served by Luke before, I shall definitely remember him and look for him in future! Thanks for such a pleasant experience and making my daughters birthday meal a lovely occasion! xxx