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Contribuiți la feedbackFirst time going to the local dunkinnand it's as you'd expect. It's kept exceptionally clean, the staff were friendly. Even though they were busy the team there was efficient and on point 10/10 will go again.
Ehh it was ok we got a dozen and that was just fine but when you ask for hot coffee and you end up with 2 cold coffee's I just think wow this wasn't that hard . I just took em and left shaking my head . To early to care
Super nice staff, everytime I come in. Probably my favorite Dunkin. Retail and fast food is a more challenging job now, then ever. If your reading this, remember that. Be kind.
Very disrespectful and ignorant staff members at this location. Two times in one week the Manager and staff have been very rude on the evening shift. Firstly, they threaten and hang up the phone on a customer due to them making the drinks wrong numerous times and say, ? they can kick you out? due to a customer asking, ? if they know how to make a drink because if not a refund is wanted?. Needless to say everyone of those drinks were tossed in the garbage as they tasted like garbage!! Secondly, the staff not knowing I myself as family member behind the vehicle at the drive thru of the previous customer who pulled out were making fun, belittling and defaming that customer as I was receiving my order and when they were confronted about their actions and told that a GM Manager would be contacted the manager on duty threw her hands up and stated, ?she didn?t care? got very rude and started laughing. It?s absolute disgusting how this branch of employees thinks it?s ok to act and treat others as well as all the mistakes they make in making the orders right.
I dont ever complain about places but I ordered a large hot chai in the drive thru, took a drink and it was a cold coffee that was filled half way. It didnt have a slip on it so I personally think I was given an employees left out drink by mistake, which is disgusting. I turned around and went inside to exchange it for what I ordered, and saw only young girls working and goofing around. Left with the new chai, and it was cold and nothing like what it is supposed to be. At this point, I didn't bother and just threw it away. Im never a Karen but this place definitely needs new management. Reviews are pretty consistent.