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Contribuiți la feedbackWe've enjoyed many good meals at BJ's and have recently used them quite often as a takeout option. We decided to actually go to the restaurant yesterday. We were seated quickly. Our waiter was polite and quite friendly. We ordered and our salads were delivered promptly. That's where it started to go downhill. My salad had no dressing on it and I asked the waiter to bring some. I then watched as he went to the kitchen and came back out without my dressing. He proceeded to take an order from another table while I waited. He returned to the kitchen and brought our entrees. I reminded him that I needed salad dressing. He apologized and returned shortly with the dressing. My wife said she thought her order (full rack of ribs) looked quite a bit smaller than she was accustomed to. About five minutes later, our waiter came out with what turned out to be the remainder of her ribs. He apologized and explained that the kitchen had set them aside rather than on her plate. The food was good although the sides should have been hotter. Other than temperature, the food was good. The wine list was quite expensive. I'm accustomed to a 100% markup on a bottle of wine and can understand what goes into that. However, BJ's markup was ~300%. That's the reason for the low value rating. We finished and noted that our wait
Poor service and the food was so-so. Definitely not worth the time or price.
The Rib eye was excellent, very good flavor and finished but the service was very bad, they don't wait for you to finish they bring you your box, they don't give you time to enjoy your food, you haven't even finished ordering and they already bring you the bill. Very bad attitude, not recommended, it's a shame that theKitchen staff really puts effort into preparing the food so that the table service is terrible.
Poor service looked like the server was trying to get us out. They claimed they could not split check on a big party. Manager non helpful and
Ordered a burger. Inedible, one bite and I had to spit it out. Soggy and cold.