Afternoon Tea at Crowne Plaza Solihull

Crowne plaza was amazing! afternoon was amazing! the personal was amazing! but open! my booking was not received! I had to call and look.

The booking was not found at the kronplatz, which led to a late meal. a member was milk-free, which meant that there was no great choice, the personal was insecure what to do, and it led to a very small arrangement of food. Apart from that, it was nice to eat.

When we arrived, there was no personal, so we waited, and after 20 minutes I had to go into the bar where I was told that she was very busy and would come to us what she did 10 minutes later. we sat in the bar to have a drink, but 30 minutes later I had to look for a worker. there was no restaurant. back to the bar! a gentleman said he was looking for someone. Finally we were shown a table and our afternoon tea was delivered 10 minutes later. while we enjoyed our tee 3 employees moving tables and chairs around us. an hour later I had to go back to the bar to ask for our bill! very unsatisfactory. while we enjoyed eating, the service was terrible.

Okay, I just want to say it's not about the table. we made ourselves to the forgiving time to find that there was no booking it did not feed from open table to the restaurant. after the talk with the cook they were very apologetic and recommended that they were not able to take place in the afternoon due to high times and not the right ingredients to make the tee. they offered a 50% credit for a return visit, but I am local and it was a special tasty bite for my daughter I rejected. instead we stayed for dinner we stayed a offer of a bottle of wine. the personal was really friendly and service was excellent just a canned open table not to send the booking.

Booking was not found at the crowne plaza resulting in a delayed meal. One member was dairy free which meant there was not a wide selection, staff were unsure what to do and it resulted in a very small arrangement of food. Apart from that the food was nice.